About Us
Total Experience Design
Engine is a service design consultancy based in London and Dubai.
We specialise in helping private and public sector organisations to develop and implement remarkable services and experiences. The team at Engine works collaboratively across our client's businesses exploring what employees and customers really need and the systems and processes that govern the delivery of services that customers value. We identify where improvements can be made or what needs to change - when, where and how - to create a great experience.
Talk to us about:
- Increasing business value through customer experience
- Aligning your customer experience with your strategic priorities
- Developing a global capacity to serve your customers
- Delighting your customers every time, through every channel
- Designing multichannel experiences for a range of products or services
We use our award-winning Design-led change approach to inspire, define and plan on-brand solutions that deliver remarkable services and experiences for complex organisations. Talk to us about how we can help.
Awards
- DBA Design Effectiveness Award Design Business Association 2018
- DBA Design Effectiveness Award Design Business Association 2016
Affiliations
- Design Business Association
- Service Design Network